Software Changes

From time to time, customers request that changes be made to the existing software. The requests range from a simple option to complex reports and additional modules.

Being a software engineer, I enjoy developing software, I even get paid for it. However, people tend to under estimate how long a change can take to implement. Any change request has to go though a process.

First, we determine if it can be done and which parts of the system would be affected. If the request will require a rewrite of major parts of the system, then most likely it will be saved for consideration in a later version.

Secondly, we determine how long it will take and which resources will be required.

Thirdly, the request is prioritised and scheduled.

Fourthly, the request is implemented and tested.

Finally, once team is happy the request has been completed and tested, it is released with the next update.

Unfortunately, the other members of the team and I, do not have the time and resources to implement every request we receive.


If you would like to request any changes please e-mail us. Provide as much detail as you can.